Boards & Beams Co

terrible customer service. they advertised that their lumber would be kiln dried, and it wasn't even close. they lie, cheat, and steal. Avoid them like the plague.

I tried, and then I tried again. Ultimately, I tried too hard...

Placed an order for kiln dried wood and luckily somehow ended up getting a picture of it before it was delivered. It was wet and black, needless to say, I cancelled the order.

Thought I would give them a shot at windows and doors. Got a quote for 12 windows and a door, about $3,000. I couldnt get them to take my money! Seriously, I called the rep 1 time per day, for 4 days with only 1 response, as to the deposit needed. I confirmed I wanted to move forward but had to move some funds and would call back with the information. Called back the last time and the rep was busy so once again, I left a message. He never called back. Doesnt want the money I guess. Took my order to Windowrama on 17 and got the same price and much much much better service. SOrry Ben, you dropped the ball and B&B is now off the list for roofing, siding and interior. You lost yourselves some money on this one.

All in all, this place just doesnt know how to do business professionally.

People like to complain. I'm a general contractor we use this company a lot. My wife is a interior designer. Most of her job she incorporates wood by Boards & Beams.
They are busy as hell all the time that's the reason they aren't on time. I will use them again and again.

Great place for lumber of all sizes, etc. Not fancy, this is a real lumber yard, but they're happy to help out homeowners.

Got a Mantel from them just after Christmas and we just love it. Called them first to see if they can send me pictures so I don't make the trip for nothing. I got pictures and loved what I saw so we made the trip there so see them. This place is awesome! the place is huge and it smells just like wood. We were surprised when we got there because we were expecting a show room and a store. It is nothing like what we imagined. They have everything you need and more. I am hooked and will be coming back for some Reclaimed Siding for our Family Room. Thanks guys for the tour Roger and I enjoyed it.