Bluewater Plumbing, Heating and Air Conditioning

Horrible. The Service Man was polite and friendly. The company however quoted us $59.99 to access the problem. Supposedly, if they fix the problem, the fee goes towards the final bill. The Service-man accessed the problem and a part was needed, so he went to the local parts store. Quote we received from Bluewater for the part was $425, so we said, "no thanks!" Service-man came back and left us with the old part, nothing fixed and A BILL for over $400. Incredible! BlueWater told us the main value in the cost of the part was the knowledge to understand what it was exactly. Told him we had the internet for that. Looked it up and in five minutes found it online for $150. Bottom line: expect to be up-charged for everything. A lot!

Very easy to work with. They installed two Mitsubishi ductless a/c units for us, one in our bedroom, one in our living room.

Years ago, Roger worked in my area (upper Manhattan) for the New York City Housing Authority. Roger is very mindful about what he does & he takes his work very seriously. I have been doing this kind of work for over thirty years & I was very glad to see someone as interested in doing top quality work as I was when Roger worked for the New York City Housing Authority. Roger walks the walk. You can trust him.

A great overall experience on a complicated, multi faceted project. Roger at Bluewater is on top of everything. Process was clearly communicated and professionally executed. No complaints. Will call on again for future services. Highly recommend !!!!!