Starting off with the good - Work was fast and well done so far ( I don't anticipate any problems, but it's been a short time since the repairs and you never know) They also comped me on part of the labor due to a high cost of parts.
And there's my gripe, I looked up the prices for some of the parts that I could buy as an individual and the markup for brake pads was between double and quadruple (depending on exactly what brake pad, it's not clear from the bill. Compatible brakes range from $20 - $50, charged $80 for each) and roughly 60% for the tires ($79 for each tire, charged $129 per tire). I'm fairly sure that as a garage they get a professional discount. This kind of markup makes me frustrated, I'd rather pay full price for the labor and pay a reasonable markup on an item that I could buy, or have the option to purchase the parts at my own cost and bring it to them.
All in all, good fast work, but i feel greatly overcharged. Maybe its normal for mechanics to do this much uncharging, I don't know. This is my first time keeping track of bill items and comparing to what I could purchase. Would return here if it's a problem I can't solve on my own, but I will be replacing my tires myself in the future.
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