Big M Car Wash of Westbury

I brought my car for a quick exterior wash for the first time. This wash utilizes the automatic scrubbers and brushes. When my car came out of the wash, there were extremely large scratches on the passenger-side rear door. The scratches were deep enough to dent the door and expose the metal underneath.

When I notified the wash that this occurred, they called the owner over who is an extremely large, rude, and boisterous man who has trouble breathing while talking. He repeatedly denied responsibility and claimed that it had to have been caused by a crash. I will never do business here again.

My mother just spent her last 2 hours here as their employees tried to find the key fob they lost. The owner offered her $100 cash to make up for it. After hours of employees searching the car and their garbages the key magically shows up in a garbage that was checked multiple times. Before this experience I had been there a few times and they had done an OK job at best. I would definitely not recommend going to this car wash as there is something shady going on there.

Excellent cleaning job. The boys really paid attention to the car.

I just brought a used car and took it to Big M Car Wash. The car was laid up for two years, after bringing it to this car wash the car looked brand new I didn't recognize it when it came out. I had the car detailed this was the best thing I could have done. The service was great. I will gladly bring my car back every time it needs to be cleaned.

First time was the last time!
I do not need an attitude from the guy washing my truck and he almost crashed it into the car in front of me! He drove like crazy towards the car, total wacko. I don't know why he was in a rush, there weren't many cars there. He was really old, so maybe he just couldn't see, lol.

Goodbye Big M. I like my truck more than I like your cheap car wash.

The wash was fast and decent, it is an automated wash, but they towel dry it and you tip the guys, altogether it was around $10.00... but I really don't think its worth it, all in all.