Big Johns Coffee Shop & Grill

Seamless order is over an hour late. Repeated calls to the restaurant with no answer. My card has already been charged. 1st and last time ordering from this place.

Update: the owner called and personally apologized for the delay. They had some technical difficulties and had to briefly shut the restaurant down. The order got lost in the shuffle. Delivery showed up two hours late and the delivery person was very nice and apparently relayed my frustrations to the owner. Returned the product w the guy as I was already fully refunded via seamless. Great customer service Big Johns.

My coworker & I came in and ordered two cheeseburgers well done w/ fries and ended up waiting an hour for our food. We had both went over our lunch breaks and people coming in after us received their food before we did. We were very patient and polite when asking why our order was taking so long.Their excuse was they had a big catering order but I can't seem to see what that has to do with my transaction with the establishment. We had already paid in advanced, I knew if I had asked for a refund it would of been more of a headache than what its worth because I paid with my credit card. Had I paid in cash I would of instantly demanded my money back.They didn't even offer any type of compensation for our wait. The least they could of done was offer an appetizer, a small order of fries or a beverage for the long wait. But not even that.I will never go to or support this business again. This establishment has not only lost my business but also the business of my office.

This place is awesome...they come to the depot without a probpem. Drivers are always courteous as well as the people that take our calls..

Great People , Great Food!!!

This place is the best place that myself , my family and my co-workers have ordered from in a very long time. They are polite on the phone and the delivery guys are sweet hearts. They have quick delivery and the food is always hot/warm when it arrives, and best of all they always fill your order correctly, which means they listen and dont rush you off the phone or out of there location. The prices are reasonable and the selection is great. Keep up the great work guys!!

We live around the corner from Big John's and have been going here for over two years. The amount of work that gets done in their kitchen in beyond belief. These take-out guys have the operations of an entire diner hidden behind a small corner storefront with casual seating for maybe 12. Cinnamon rolls? Check. Waffles and scrambled eggs? Check. Caesar salad? Check. Linguini? Check. Lasagna? Check. Not to mention of course any sandwich you can imagine, burgers, fries, soup, chips, candy bars, a zillion different juices and sodas -- you name it, they have it here and the folks behind the counter are just about the nicest people you have ever met and will never shortchange you like in some delis. Everyone goes here. You will see hipsters, families, construction teams, taxi drivers you name it. They also do delivery and are finally open nights - I am about to call them right now!