Big Drop’s online portfolio speaks for itself in fact it’s almost intimidating. Honestly I wondered if they will even take a small brick and mortar factory in suburban Detroit seriously. (15-20 employees) So, I called. From that very first call and through the entire process I felt like nothing less than a VIP! I could go on to write a Trilogy of praises for Big Drop, but in an effort to hold your attention I’ll finish with a few bullet points of what I feel will be most important to anyone considering web design. (not just the national brands and corporations…us, the small to mid-size local and regional businesses too)
*Don’t squawk at the price! It’s probably NOT as bad as you would think based on all praise Big Drop receives online. If you have been in business for a while consider the “old school” methods of advertising and how much that cost on a monthly basis with (most often)a yearly commitment. A LOT the answer is A LOT. A lot more than the cost of having Big Drop build a site when you amortize the onetime fee over the life of your new cutting edge website. Plus your time IS money and it’s a gut wrenching amount of lost time when you have to hold your web designers hand through every step of designing your site and eventually find yourself settling for a so-so website that may cost you more than you will ever know. Check your bounce rate!! If you don’t know what that means…google it! LOL Our new Big Drop designed and programed web site launched yesterday…online inquiries began IMEDIATELY…wow!
* I was unsure that they would understand my needs and thought that the distance between my business and their location may cause problems. My business is a level 10 difficult business to understand and explain. FYI there are no dummies working at Big Drop. The understood so well that I was quite literally amazed. Every time that I thought I was going to have a really hard time explaining any part of my business or what I wanted to be included on my new site or my rational for wanting it there…one meeting…mission accomplished. SMH in happy disbelief.
*Regarding the designer that specifically worked on my site…I explain, when people visit my site I want them to see, modern and current (which eludes to the fact I have a young , creative and progressive staff because, I do) I want customers to see we are a full scale production factory (which eludes to the fact that we are established and have been around for a LONG time because we have been), but we are different and approachable and want our locals to “come SEE us” and even take a tour!? Big Drop design team…CRUSHED it!
*Big Drop Team was 110% awesome with communication…every step of the way they were communicating and if they schedule a meeting they are there…every time! They do exactly what they say they are going to do and as a customer I was NEVER once left to wonder where we were at with progress.
In conclusion…magical…best experience ever…class act…no regrets.
Christine Delvecchio
President
All American Screen Printing and embroidery
Sterling Heights MI
AATshirts