Bicycle Tech

Absolutely terrific every time I've been there. Fiancee and I each bought brand new bikes early last year and they were terrific with the attention to detail, sizing, advice, etc. Dimitri in particular is super friendly and knowledgable, though I've never dealt with anyone there that wasn't both of those things. Need a part they don't have? They'll order it and have it there quickly. They even have a texting system that will blast you a text message when your bike is ready.

They've also helped me with various things on unannounced drop-bys, spoke tightening, headset adjustment, etc. Just a pleasure to deal with and will continue to spend my money there in the future!

Bicycle Tech has earned its reputation for exceptional service. No customer leaves unsatisfied, jobs completed with integrity and professionalism. I will be a repeat customer and will recommend it to all friends and acquaintances.

Best bike shop I've ever been to (and I've been to a lot). Example: I had a problem in the middle of a ride recently (hit a nasty pothole). Luckily, I was close by and hobbled in with my busted bike. In spite of the fact that everyone was busy, they made time to check out my problem. They were able to fix my bike and get me back on the road (yes, I finished the ride). These guys are knowledgable and skilled mechanics. The shop is clean and bright. I've never felt pressured or paid more than what I felt was a fair price. Every experience I've had with this place has exceeded my expectations.

Very professional and friendly experience from the time I called to inquire about the model I was looking for through my purchase of said bike.

I was very suprised and pleased by the level of customer service I received throughout my buying experience with bicycle tech.

I called and asked about a model I was interested in and the associate I spoke with verified stock as well as invited me in to test ride the item I wanted and the size frame above and below. When I arrived later that day the man I spoke with was able to address me by name(when does that ever happen!!) and pulled the model I wanted off the rack. They put it through a check up, repressurized the tires, and even adjusted it for me before my test ride as well as offering me a helmet.

The first frame they recommended was the perfect size. I bought the bike and was again suprised by the year of free tune ups and maintaince that offer with all bike purchases. The salesman(I'm not as good with names as he is in sorry to say) invited me back in 3 months to get my first free tune once I broke the bike in!!

I'm blown away by the personal and professional service I got when buying for bicycle tech and plan to use them for maintance over the course of my ownership. In this day and age where a good bike costs upwards of $1000, it is nice that I get personal and professional service that made me comfortable spending my hard earned money at bicycle tech.

Great shop! Very easy to talk to the guys in there and the prices are fair for service. The shop area is very clean and organized which speaks highly of their professionalism. If something isn't right, Rich and his staff will do everything they can to fix it up right. Turnaround time for service and special orders are much quicker than the other shops in the area. I will be heading here when I'm needing service or parts in the future!