Bicycle Roots

Way too expensive for what they do. Frequently suggest whole new parts instead of tune ups. Last time they fixed my bike the cords/wires (brand new at their suggestion) broke within a month.

I came in 2 1/2hrs before closing on a Saturday with a shredded rear wheel thanks to a loose u-lock falling and taking out my back spokes. Joe replaced the wheel and had the bike riding better than before, and all in that same afternoon, saved my weekend. Thank you so much!

Great bike shop. Been coming here for 2 years. They tell you what you need and what you don't, no pretentiousness or bs. Everyone is named Joe.

Awhile back I asked BR to put together my bike, change out handlebars, and get my bike road ready. I had purchased a mint 70s drop frame Peugeot from Galaxy Bikes (SF/PDX). So coming into it, I knew I had conversion issues with an old French bike. I also had the confidence from Galaxy Bikes that the handlebar would fit in my original existing stem. BR gave me such a hard time about it. They got Rivendell Bikes involved bc that's where I purchased the handlebars. I received an email from some bike guru in CA at Rivendell telling me I need to listen to BR and buy a new stem. Other bike shops in the Crown Heights/Prospect Heights refused to help me once they heard the drama with BR.

Well, last night a bike mechanic with no shop affiliation put my bike together, and the original stem fit my new handlebars.

Moral of story, bike shops in gentrified neighborhoods like BR are the worst - which include 718 Cyclery and Bicycle Habitat or Bikesmith or whatever they call that place on Vanderbilt now (changed hands soo many times is a red flag).

BICYCLE ROOTS and all these other bike shops ARE taking advantage of you telling to to purchase unnecessary parts. They ARE full of themselves. And I will never set foot in any of these pretentious shops again.

BOO Bicycle Roots; go back to Ohio or wherever you came from with your childish anarchistic, yet money grubbing, and pretentious attitudes.

YEA Danny from Galaxy Bikes. You truly know your bikes!

People were very nice & knowledgeable. Got a great deal on my purchases. I'll definitely go back if I'm ever again in the area.