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Reviews to Best Quality Pools
The customer service here was terrible. The man I spoke to was totally unhelpful and instead of assisting me, chose to tell me he did not have the time nor interest to speak to me and to deal with my pool problem myself. He also scolded me for using a salt system rather than chlorine without ever explaining why. Mind you, all I asked was how much salt would be required in an 1,185 gallon pool that used a salt system water filter so I could go pick it up. It seemed like a question that could be easily answered by someone more experienced than me with pools. I then asked him if there was anything else I should know in terms of the salinity or if I needed test strips or what not (all things that should've been simple for someone who works with pool products but I do not know as a new owner) and he basically told me he did not know nor care, and once again to figure it out myself. He told me I'd have to buy "a bunch of different stuff" and never once specified. DO NOT BUY FROM THESE PEOPLE! They don't care to help, they just want to steal your money and leave you in the dark.
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Shipped the pool to New Orleans, it was the only place we could get a small pool, above ground/in ground. LOVE IT. We swim in place using a swim tether, Great exercise at affordable cost. Great phone support before and after sales. We built it our selves and we love the pool. Would buy again and highly recommend this company.
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