Benson Waterworks

They did a sewer job on our street and advertised that they are experienced in repairing water mains and sewers. We saw the managers come to do the assessment, but it seems like that's the last time you see them, as they are not present and send inexperienced laborers to do the actual job. The workers also inexplicably blocked our neighbors driveway in the morning when he hadn't even left for work yet (and ultimately could not get his car out... meanwhile, there were plenty of parking spots on the street). Rude. They replaced a sewer pipe and did choppy job with filling up the ditch, causing flooding on our side of the street. When a complaint was made to have it fixed, they again sent someone inexperienced who poured wet concrete on the suspected area of leakage, and immediately filled the ditch up with soil--- not even letting the concrete cure properly! Again, flooding continued. When we called, the director/owner yelled at us saying it was fault of the rain, not theirs. When we stated that their workers did not fill in the ditch they created, nor did they let the concrete cure, we were later informed that those workers were no longer with the company (so the answer was to fire them, but still yell angrily at people trying to get answers? No apologies, just yelling.) When you look at the way their contracts are worded, it leaves room for them to not take responsibility if your property or street/sidewalk alongside your property is damaged. Our neighbors are older and I felt bad for them. Consumer beware, shady business practices. Wish I could give no stars.