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Reviews to Bellini
I recently moved to the neighborhood and happened to pass by so thought I'd check it out being that my wife is pregnant. WORSE service ever!!! The ladies that work in here seem miserable and have the worst attitudes. Dealt with a short Brown haired girl who shouldn't be allowed to speak to people. Needless to say I will be going elsewhere for ALLL of our needs. Managements needs to reevaluate their employees.
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WORST CUSTOMER SERVICE IMAGINABLE - THEY SCREWED UP ALL 3 PIECES OF OUR ORDER AND THEN BLAMED US FOR NOT FOLLOWING-UP!
THE STAFF AND MANAGEMENT ARE HIGHLY INCOMPETENT. EVEN WORSE, THEY HAVE AN ATTITUDE TOO AND NEVER TAKE RESPONSIBILITY OR APOLOGIZE.
I'VE NEVER WRITTEN ON A REVIEW ON GOOGLE BEFORE. THESE PEOPLE ARE TERRIBLE.
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A Google User
Reviewed July 15, 2010 19:58
- Terrible #31496
We now know each store is a franchise and service varies widely. Bought from NYC store, alas. Once they sent a repair man out but he did not have the part needed. He removed the crib drawer which had stuck closed and left in on the floor - 4 months ago.
The part is "back ordered".
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A Google User
Reviewed January 7, 2009 22:58
- Terrible #31494
Highly recommend NOT shopping at the second avenue bellini store as they have the worst service imaginable, especially given the high prices. I have had extreme difficulty getting ANYONE at all there to help me with a DEFECTIVE crib that was delivered. It is still not resolved. I am getting the run-around. To my surprise every single employee I have spoken to so far has flat out LIED. You cannot trust that a conversation you had with one employee will be accurate when that employee tells another one. You will be stuck with defective merchandise.
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A Google User
Reviewed July 22, 2008 15:53
- Terrible #31495
Even though there was nobody in store to serve as a distraction, Ivana still messed up order, and was very mean as well as manager when I called about it. Still waiting for item even though charged for it.
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