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Reviews to Barnes & Noble
Huge and great selection of Books and stationary! Starbucks inside with seating! Great customer Service! I would highly recommend this Book store!
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This was horrible!! I will never ever go to this Banres and Nobles!The employees are extremely rude and have horrible customer service.Here the customer is always wrong and they are always right.They don't allow you sit anywhere unless you are willing to purchase a book and purhase something at the cafe.I would not recommend any one to go here. It will ruin your day guaranteed.
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They open late, like 9am? Really? Also, employees are rude, I went to ask for help finding a series of books I've been interested in, and they told me to F off because they were "busy", meanwhile all they were doing was gossiping about other customers!!!
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This is a nice bookstore, but it used to be a nice work environment too - you used to be able to sit with your laptop and study/work, whatever. I used to do a lot of freelance work there b/c psychologically I get more work done outside of my house than I do sitting home. They have gotten so money hungry that they have taken away all of the chairs and tables upstairs - and it's just like blank useless space now, so now the only place to sit is downstairs in the cafe. You can stay there for a while, but if you don't keep buying stuff (like every half hour or so), they kick you out after a while. Don't they realize that people who do freelance work or study in their store DO turn around and buy things? I used to shop there all the time. Not so much anymore. If bookstores want to compete with online sellers such as Amazon, they need to appeal to those who use their store for more than books. They need to bring the tables and chairs back upstairs and stop the managers and employees at the cafe from being so annoying.....especially when the cafe is empty!!!!! I am a considerate person, if there are no tables and chairs for people who want to eat - If I am finished with my food/drink purchase, I will get up and move so that someone who wants to eat can have a seat. But they enforce this policy when the place is empty!
The only reason I still gave this location 3 stars is that it's a nice book store with lots of inventory and a used book section, which is rare.
Bring back the store of like 5 years ago with all the study space upstairs. It was one of my favorite spots, and I spent way too much money there!
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The employees are so RUDE AND ABARSIVE!!! I sat down in the café section and after I finished my drink, I continued to read. A heavy-set blonde employee with glasses came up to me and told me I had to leave because I wasn't purchasing anything at that moment. Mind you, I had been sitting there a total of 20 minutes and there were at least 5 open tables around me. Also, I am 8 MONTHS PREGNANT!!!! She was being so rude that even a customer next to me chimed in that she was being out of line. She told me that I had to leave otherwise she would call the manager. I asked for the manager, who never came. I work in customer service and would never in my life talk to a customer the way this girl talked to a paying, pregnant customer.
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