Bagel Hut

This is the way bagels are supposed to be. They serve up some great coffee too.

despite the kosher certificate by the door this place does NOT have an acceptable kosher Hechsher.

As a longtime resident of Great Neck, and graduate of Great Neck North High School, I visited Bagel Hut many times. The following is not a review of their food, rather, an incident that involved their establishment.

I am compelled to post this regarding Bagel Hut’s delivery on Monday morning (June 29th, 2015) at North Shore University Hospital in Manhasset.

After rushing my wife to the hospital, I had arrived at the hospital with my wife in labor at 6:04am on Monday, June 29th, 2015. The same time their driver was delivering bagels. He had just gotten there before me, and he was using a hospital wheelchair to deliver the bagels. He was using the only wheelchair in sight. When I quickly told him that I needed it for my wife, who was in labor (she was later told, if we waited any longer, she would have had this kid at home), he told me to go inside and go get one. I tried to wrestle it from him, but he wouldn't give it up - obviously to him, his bagels were more important than the health of my wife and baby to come. I guess his delivery had to be brought in quickly - he didn't have any time to go get another wheelchair. I guess his bagels needed the hospital wheelchair - after all, that's what a wheelchair is for.

After a week of settling at home, I sent an e-mail to (Steve at) Bagel Hut. After three weeks of not receiving any response, I e-mailed him again demanding a response. He quickly replied stating that he was on vacation and he would respond to me after his vacation was over – that was 5 weeks ago. He obviously doesn’t care about what happened, and I am compelled to let everyone else know what happened, and how they view the public.

Remember, this could have happened to any of your mothers, sisters, aunts, cousins, etc.

I wanted to make sure that everyone knows about this because the driver’s behavior, the danger he put my family in, and my treatment afterward was/is disgusting.

Had Steve actually handled this situation and responded to me, as he said he would, perhaps I would feel differently. Instead, I know the true feelings of him and this establishment. I'm done waiting for him to reply - two months later.

I will never give them any more of my business. There are plenty of other bagel shops that treat their customers much better.

The owners are arrogant
Service is horrific
Always big lines
I order in advance(call) and still have to wait

I've been a big fan of bagels as breakfast food ever since I was a kid. I used to only eat the soft type of bagels even though people would tell me that is not how real bagels are supposed to taste. I decided to try this place after the guys at DD made me wait for 10 minutes for my order. I wasn't sure I would like it at first but when I had finished I knew I was hooked. My only caomplaint is that they don't have the sweet type of cream cheeses, like strawberry and walnut-raisin.