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Reviews to Baci Gelato
very good gelato
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Delicious! The gelato is so creamy
and the cone the put on it everytime is so cute.
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Best gelato in town. Doesn't taste like it's been on the freezer for years! Super friendly staff.
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Gelato is good, but be careful if you adventure in buying an ice cream cake. They have a beautiful cake catalog with about 50 pictures of awesome looking cakes. After buying their gelato on a frequent basis for the past few years, we decided that it was time to try one of their cakes. So for my daughter's 3rd birthday, we reviewed the catalog and picked a white round ice cream cake for 25 people with a series of fondant flowers. A week later when we went to pick it up, the cake was actually pink and square, for only 15 people and with just one plastic flower!! We all make mistakes, so when we raised the issue, we thought that they will apologize for the mistake and do everything they could to fix the situation...Instead, we, the customer, were treated like we were stupid. We were told the following series of unbelievable excuses: "the pictures in the catalog are from the past 5 years and just for display, not for ordering", "Sometimes we run out of supplies and we have to make changes", "you wanted flowers and we put a flower, what else do you want?", "The flavors inside are the ones you asked", "but if you really wanted for 25 people, that would have cost you more"...........I felt like I was in a tv show and they were teasing me....After a bunch of screaming and getting mad, they finally agreed to give us two containers of ice cream.....very sad, that when we try to help local businesses, they end up being rude and incompetent...We will sadly go back to Carvel or Cold Stone...sadly back to corporate america and its reliability.
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Love the hookers you hire. Great service and I'm taking about after hours
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