B & H Appliance

This is BY FAR the worst experience of my life. First off, the lady on the phone is beyond rude and crazy. I have been fighting for them to come out and fix my dryer. I made an appointment and the lady told me that I have to take the stacked washer/dryer out of the closet myself!!!! WTF??? I'm 27 and 100 lbs. So my mom, dad and a repairman had to take the the whole day off just to wait for these f*ckers. I confirm the appointment, they send the guy, my dad and brother go outside the house to direct the guy to park and then he simply drives off!!!!! We were livid. I called her back and she just hung up on me and then stopped answering my phone altogether. I called Frigidaire and she avoided them as well. If I could them a -5 stairs then I would. DO NOT GO HERE!!!!!!!!!!

Do not call or use their services. They gave my parents who are seniors the run around for months when they called to get the fridge repaired that was under warranty. Showed up to repair but said he needed a part and never came back. Finally I called months later and the lady was so rude and couldn't answer simple questions. At the end of the call, she says that she has to check her paperwork and will call me back. This was the same as what they had told my dad and I asked her when will you call me back today, tomorrow, Monday? She wouldn't give me an answer. How are you not able to estimate when you will call back? She called me back an hour later and said that they could not send a repair man since he is not able to fix it. A repair shop that is not able to fix a refridegerator? Isn't that their expertise? Horrible Horrible people! I think they just didn't want to do the work or were waiting for the warranty to expire so they could charge us.

The contractor who fixed our basement order a "New" fridge for us through his "Guy" in June two months later the fridge is off no power out of no where we called Frigidaire who referred us to B&H as they are our local repair store OMG! Disgusting Customer Service and they refused to come out to fix the fridge until Monday 5 days after our initial call so now I will have no fridge for 5 days in the summer with 4 children in my home please if you can avoid these people do so

Absolutely horrible company. Late to appointments, repairmen gave incorrect information, and the lady that answers the phone is rude and unhelpful. I'm calling Electro Lux to complain..

The lady who takes appointment is very rude. She cancels my appt for no reason. Really bad services.