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very sad! don't even go there. went to change my car battery, they end up breaking the coolant hose. my car overheated when i drove it and i didn't know what's going on until i parked and saw the hose. went there for only battery change cause i forgot the light in my car, nothing at all was wrong in the car. left there with a big problem. i should've knew when he was removing the battery that he don't have knowledge about anything, it took him an hour to find out how to remove a battery from a Benz!!! the funny part "the battery is locked" he said when he couldn't remove the battery. so i had to go on youtube and show him how!!!
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It's true, everyone who works here seems to hate working there.
When you want to pay for something it's like they're doing you a favor.
Did I mention the neighborhood is ghetto?
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Fire that idiot store manager Mohammad!!! Does not know anything about parts. He is lazy. I always come to this autozone. Dont want to come back. Horrible customer service. Who ever hired him is a desperate and just as dumb. The store looks like crap. Every one looks like they hate their job. I don't blame them that store manager should not be a boss. Store has went to crap.
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This Auto zone Is Garbage!!!! They have no Knowledge of anything!!! They recommend me some Spark Plug Wires for my Ford and they Didnt even Fit. I brought them back to return then and some filter i bought from them the same day that didnt need any more (something that should have taken 10mins max) took almost 2hours!!!! They Came with some bull that they weren't going to give me back my money cause they were used.
The Lady Who attended me had nasty attitude! Had to Call the Manager which didn't do nothing. She Said no and walked away. On top of The wires being the Main Problem turns out while arguing with them about they put back the other two items i returned on the shelf without doing the return of those too. When i asked about it they acted stupid about it and tried to rob me . I had to Threaten then to Call the Police and only then They decided to Be "Nice" . Worst Store
Don't Buy Here Ever
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Worst AutoZone ever!, Slow service, long wait and the manager refuse to replace my battery even though my battery is still under warranty and they have it in stock. He kept saying everyone was busy asking me to purchase another battery (so he can make some sale from his store since this battery was not originally purchased from this store but he still should not act like this).. There were only 3 customers there and he had 4 staffs and still saying he cant change it which takes only 5 minutes. This is terrible!! NEVER going there again and I hope the next one i visit is not like this. The manager name is Gonsary, a white guy with a long beard. Worst and lazy guy ever met.
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