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Reviews to AutoTeam Car Rental
Auto Team is excellent!
From their very professional customer service, to the most affordable car rental rates you will find anywhere, we will only ever use auto team! We've rented one of their Dodge caravans 3 times since April 2015 and have nothing but great experiences. They pick us up and dropped us off and while competitor's rates were well over $100/day, auto team is always reasonable.
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Got a great price on a week rental and the staff was super friendly. Car was in good condition and I had no problems. I live in Manhattan and they picked me up at the NJ Transit station.
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I would never hire a car at Autoteam again! My girlfriend and me made a roadtrip around whole USA and got a car in a really bad condition. After 3 months we changed the car, but it wasn't better.
Both cars were Ford Taurus. Both were really dirty inside when we picked them up. The first one had mold on the ground of the passenger side under the carpet. This was because water reached the car... When we phone Autoteam we were told to remove the carpet and whats under it. After change the windshield (not on our coast) the problem wasn't solved and so we changed the car in NJ. The new car was dirty as well and we had to ask to have it cleaned before we leave. The staff there was friendly and she understood us, but we phoned with Benno Bachmann an he didn't help us again.
There wasn't any apology at anytime and Autoteam wasn't helpful.
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I rented a car from AutoTeam while in New Jersey for a friend's wedding. The service was excellent and the car was in great shape. Very friendly and attentive staff. I won't rent from anyone else again.
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Rented a car from here a while ago. The people are friendly and take the time to speak with you. The car was in great condition, the rental went smoothly, no issues, no hard time, no hidden fees, and was inexpensive! Much better than dealing with a giant impersonal chain. I recommend this place for sure!
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