Automatic Irrigation Design

Same as the previous review and beware of any company with multiple small companies.

I say this to Scott and company:

May Karma, a most relentless, merciless, vicious force, visit you and your employees at the lowest point of your lives.

Dishonest sales person. We had this company install our sprinkler system. they have a very nice presentation with a fancy booklet filled with their work and equipment that they will install. That all looks good from the outside. That is why the wife and I decided to go with this company. A combination of good presentation of product, coupled with the fact that the sales guy told us about how great the warranty was for the system, sealed the decision to go with this company. However after having a problem with one of our sprinkler Zones we found out how evil these guys are.

The first Line of horse doo doo that this sales person gave my wife was that our warranty was voided on the system because we didn't allow them to "winterize" our system!! My wife asked where does it say that in the fancy booklet you gave us? Nowhere to be found!! His reply to my wife on the phone was "you didn't pay thousands of dollars for the system" this was the same guy who told us how great his system and company was in comparison to others and how great of service we will have because he has "so many trucks on the road all the time" LIKE I SAID HORSE DOO DOO!! I forgot to mention that our good neighbors had the same company install their system and when they tried to initiate a service call they were told the SAME THING!! your not under warranty!! their system was installed WELL WITHIN "warranty time frames"

I decided to call him and see if he would be as rude to me as he was to my wife. I asked him if the system was under warranty, he finally said he would do me a "favor" and have a guy come by to fix the problem for $75 service call fee and he wouldn't charge for equipment. Thanks for the "favor" there would have been no fee for equipment anyway because of the warranty on the pats!!!. After working out a service call that took 3 days to come, the worker calls the office and says we owe him $75 plus $25 to fix the problem!!! CAN YOU BELIEVE THIS!!???

We got a few quotes from different companies to do our sprinkler system. lesson learned.. don't go with the bigger company just because they have a sales person with fancy booklets that talk a good game! look for the guy with the T shirt and jeans with dirty elbows looking to make an "honest dollar" by building a good customer relation. Did this guy really think that it would be ok to speak to his customer with such disrespect, and then Lie about how much the service call would cost? Not to mention Lie about the system being under warranty and terms of warranty? I'm writing this long review because I'm not the only one who has had this problem with this company. Same Lies issued to different customers! BUYER BEWARE OF THIS COMPANY!!! HIGHLY NOT RECOMMENDED!!