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Reviews to Audio Illusions Inc.
I came here 2 weeks ago becuse my radio wasn'tworking and jack was very nice and helped me get a new one for a good price after first ruling out all other possible issues he kept me informed on every step of the repair and even gave me a free auxiliary cord. I would recommend these guys to anyone and look forward to doing business with them in the future.
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I was looking for a dealer custom quality audio place for my vehicles. I was recommended by my friends at Acura of Westchester. When I arrived at Audio Illusions I was greeted by John the owner and he introduced me to Jack the manager whom sat with me to discuss my sound system and Viper alarm. I told Jack what i was looking for in sound quality and alarm protection. . He explained the different Radios, Amps and Speakers that would achieve my preferred sound preference. He also discussed the different options to the Viper Smart Start alarm that I chose. He saved me money on the sound system and alarm by explaining certain features that I did not need. The quality of the install was better than dealer quality. My Vehicle was treated as his own. I was more than satisfied with the Audio Illusion experience. Also had my windows tinted which came out spectacular. Customer service after the install is top notch. When I call with a question, it is answered promptly, even through facebook.
I would highly recommend Audio Illusion for your new , old and custom classic car.
John and Jack accommodate the customer 100%.
They are on time with their schedule.
I have brought 3 of my family vehicles here for numerous installs and have recommended many friends for car, truck and motorcycle installations.
All satisfied. I travel 30 miles and pay a toll to Audio Illusions and it is well worth it. I would not leave my vehicles elsewhere.
This place is the REAL DEAL Old School car place!
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The BEST experience for you vehicle. Jack is a friendly and great person to work with!
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I called to make an appointment to have my aftermarket radio installed at Audio Illusions. I was assured that this would be no problem and brought my car in the next Saturday. First red flag came about 30 minutes after leaving my car, when I received a call from the guy installing the radio asking if it came with a manual. I received a few calls afterwards in the same vein, basically asking me for help doing his job. Hours later I was told the car was ready to pick up. The first thing I noticed was that they disconnected my factory microphone, so I am no longer able to make hands free calls. Neither my factory USB port nor my AUX port work, which I had made sure to stress ahead of time. It wasn't until some time after that I learned my hazard lights no longer work, which is a real problem. The installation at Audio Illusions was not cheap, and now I've had to pay the dealer hundreds to fix just a small portion of your botched job. I'm extremely disappointed with the outcome, and have been unable to use most of the features which I bought the aftermarket radio for in the first place.
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I've been going to these guys since 2002. It's now 2014. I don't even live in New Rochelle anymore. Always a great installation, no matter what it is, done right the first time, and if you have any issues they work with you until you are satisfied. Great team.......Thanks Jack & John!!!
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