Atlantica

Horrible experience. Waitress was amazing, however the manager was rude to all. If this is how he treats people in the slow season I fear how he acts in the peak season.

H O R R I B L E. My friend just recently moved near this restaurant. Another friend of mine, said that the food is delicious and the view is gorgeous. There was 12 people in our party. We had several handicapped guest. When we arrived around 6:15 for dinner, the hostess (who I might add was very busy talking on her cell phone) said that the restaurant would NOT be serving dinner until 6:30. We told her that would be fine, but perhaps there are accommodations for our handicapped guests. She quickly snapped, no, there are no accommodations. She told us, we could wait in the lobby until they opened. I thought ALL BUSINESSES IN NEW YORK STATE have to accommodate handicapped guests. There was no one else waiting for a table or in the dining room. We left. I will NEVER go back to the Allegria Hotel, or their dining room (restaurant). They are poorly managed. There are tons of great restaurants in the area. The majority of the other restaurants are more than happy to accommodate handicapped guests.

For this type of restaurant, the service was beyond incredible and the food was good. Small selection and great view right next to the boardwalk. Went during an off-hour so not as busy. Had a pleasant experience.

My wife and I celebrated our anniversary with dinner at Atlantica last night. We were very disappointed. I had made reservations a week in advance and requested a table by the windows for an ocean view. When we arrived all the tables by the window were filled even though there open tables thru out the restaurant. Instead we were seated where the ocean view was obstructed until I pointed to another table that was unoccupied with the view I requested. We ordered a bottle of wine, which they poured for us and placed in a bucket with ice on the other side of the table. The came back to refill our glass one time. Unfortunately, half way thru our meal, we lost the service. I had to get up to retrieve the wine and pour our own. When we finished our meal we waited 15 minutes before WE had to ask for a dessert menu and waited another 10-15 minutes before the waiter returned to take our order. at this point we had had enough and asked for the check. We waited another 10 minutes and had to request for the check again! When it finally came we informed the waiter of our total displeasure in the service. His excuse was that they were very understaffed even though it didn't seem that busy. He did compensate us for our displeasure in service, but I will have second thoughts before going back to celebrate any occasion there again

Where do I begin???
I had purchased a TRAVELZOO voucher and used it earlier this year. First I was charged for the entire bill before the $100 voucher was deducted, i never noticed this until after I arriveed back home. I phoned the restaurant numerous times over the next two weeks only to be shuffled from the manager to the accounting department and now I discovered that the restaurant has made an unauthorized charge to my credit card, so besides not receiving my credit fot the TRAVELZOO voucher they have banged my card for more money. DON'T WASTE YOU MONEY ON PURCHASING A TRAVELZOO VOUCHER OR DINING AT THE ATLANTICA, BOTH HAVE NO CUSTOMER SUPPORT.