AT&T

The worst costumer service. For a return which takes less than 3 min they made me wait for ever. In the past they tried pushing stuff on to me that one dosent need. All the cell phone accessories are over priced. Complete rip off.

Really friendly staff its may be busy but when its your turn staff give you 100% of there attention with is nice.

This place is absolutely terrible! They have terrible customer service. When I bought my iPhone with my screen protector here last year, I was told that if anything ever happened to the screen protector I would be able to bring it back to this store and get a new one. When I came they did not honor this and told me something different. After some time had passed The associate who was "helping" me told her manager " Even though [she] is helping that ( aka me ), can [she] go do something." She literally referred to a customer as "that"! At the time I was on the phone with customer service which is why I didn't not say anything, but the manager (Nikki) did not say a word and basically allowed the associate to disrespect me.Thankfully customer service helped, and they are sending me two free screen protectors because this retail store did not honor their word. Please do not go to this store they do not care about their customers.

I see some other reviews that match my experience.
I was in a jam, needed to charge my phone before work tomorrow.
Representative Kevin C. was rude from the beginning.
I realize it was close to closing, but I'm not the type to hassle.
Just wanted to see if a charger or battery could fix my problem.
When explaining my dilemma his face said "I don't care at all what you say".
Also he tried opening my phone without my permission.
I think since I wasn't buying a phone form him, he didn't want to be bothered servicing any customer.
Perhaps he is a relative of the owner and feels immune to complaints.
Whatever his problem is, he is bad for this store and company.
A nice woman, a manager named Dawn answered my questions and was quite knowledgable.
Oh yeah, Kevin C. was an iPhone guy, maybe that's why he was rude b/c I have a Samsung.
Whatever the case, he was unshaven and obnoxious.
Blank stares without answering, the whole bit.
He didn't even know me, I was just a customer and he was totally rude!
If this guy is let loose to pursue other opportunities, I will revise this review to positive. Dawn was pleasant, informative and helpful.

What a terrible experience. I am an AT&T customer for over 15 years. I come into the store to browse at a couple of devices. A representative approached me and asked me if I needed help. I replied I'm fine I just want to check out the device. He continued to ask me well what am i doing. I told him I'm looking to see how the internet works on the device. He then got a manager named Alex involved. Then told me that I'm unable to use any devices in the store. From this experience I am now looking to go to another provider. This is the only store that I went to that gave me this kind of service. & I am highly disappointed.