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this store is completely unreliable. they are false advertisement and a disgrace to the AT&T family. I've been a customer for years and i canceled my Verizon fios to join direct TV that they bought out. i was promised 4 telephone lines and 4 TV boxes for $200, now i pay almost over $300 and when i continue to call to get resolved they keep telling me they are working on it and will call me back. its been 4 months and still not resolved. i have contacted the president of this company on Texas hoping to get this resolved.
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Do not waste your time at this store. I had the worst customer service experience here 2 weeks ago and the problem has not yet been resolved. We asked for 3 lines to be added into our account and they added an extra line. Now we have 4 lines added into our account. The phones that they promised were late and the accessories that we asked for never came in. We are returning the phones and will take our business elsewhere.
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A Google User
Reviewed December 3, 2008 21:01
- Terrible #97182
we bought a phone at Arjay AT&T that didnt take a charge at all. when we tried to get it repaired at another AT&T store 3 days later they laughed at us and said this model isnt for sale anymore, that no stores should be selling it, and that there was no way to fix it! when we tried to return it they said all sales are final.
absolutely useless...
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