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Reviews to Asian Terrace
Very good food. Limited to irder from menu options. Can not make upgrades on rice types.
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Decided to try this place for lunch on the weekend and it was busy but didnt feel like it was overly crowded. It's an Asian fusion place and it felt like a mix of Asian ethnicities with the decor. The food was a bit pricey but tasted pretty good. It's a good place to go to for a sit down meal after shopping around Bay Terrace.
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Food is great, but the lady that picks up the phone has THE nastiest attitude. She had to call customer service because of a $0.75 difference?!?!?!?! Seriously?? It's not like your food is already inexpensive in itself. I already left a HUGE tip, and due to her "call" to seamless, my food is going to be delayed another 30 minutes?! Because of her, I will NEVER go back there, even if the food is amazing. Owners, if you are reading this, you need to speak to your employees about customer service because you will be losing a lot more customers due to her tone of voice and incompetence, as I will be telling all of my friends about this experience. Also, I own a restaurant myself, and if I EVER hear my employees talk to customers in that way, I immediately let them know it's inappropriate and if I hear them do it again, I let them go.
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Horrible service, terrible time from point of order to delivery. The waiters seemed to be sizing up everyone coming into the restaurant based on dress/appearance, then fighting to seat and serve them (presumably for a larger tip).
The food was mediocre and I dare say that most likely this place will not last 2 years (if that much). Don't waste your time and money on this overblown, gaudy and pretentious place. I left a 15% tip and the waiter was upset!!!
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