Ashley Furniture HomeStore

furniture is great fast delivery with them keeping in touch to say when and what time there arriving salesman was great very helpful answered questions with no problem definitely going back for more and made us fell comfortable while waiting they didn't rush us into buying anything and the choices were great .

We have purchased furniture at least 3 times from this store. The last 2 times items showed up upon delivery damaged. Last delivery was January 28. Couch, reclining love seat, 1 table. The reclining love seat was damaged. It had a rip in the corner. It was not something that could have been fixed. We truly believe it was damaged by the delivery folks. 3 guys on the truck. 2 of them in the house, the other was carrying a full size couch over his head up the front walk by himself. My husband looked out the door and said I think this guy needs help. To me that indicates carelessness. We watched them unpack the love seat in the driveway from the card board. We truly believe that the love seat was damaged and scraped on the driveway or the walk. I am making a call to Ashley today to see when another love seat can be delivered. We will again have to rearrange our schedule for another delivery. Very disappointing. The delivery folks also left garbage from the packing on our property. They just wanted to get in and out as quickly as possible. Then one of them is asking me to sign for the items. I said I will sign for a couch and table. "oh yes, we will write refused next to the love seat" Good idea.

I went there for 2015 Black Friday sale, the staff was very friendly. They helped me a lot, I purchased good furniture for a very discounted price. Home delivery was smooth. I am happy overall with my experience with them

I had a very pleasant experience purchasing bedding at Ashley in Fairfield. The salesperson was very knowledgeable, had me test the various types and made the process relaxed and fun. The rest of the staff was very helpful and cordial and I was very pleased with the easy payment plan.

I recently visited this location and was very pleased with the customer service and overall experience with everyone involved. It was seamless and very welcoming. I didn't feel pressured to buy on the spot, even though I did. I went looking for something I saw online and even though they didn't carry it in their store, they offered to help me find something similar that was in budget and fit my needs. I couldn't have been more satisfied and would highly recommend and refer my family and friends to this store.