Ashley Furniture HomeStore

I could only say I will never step into this store. I checked online price for the same product. It is almost HALF online!! Even though they said everything is ON SALE!

Great customer service very helpful not pushy. Enjoyed Mohammed on the floor answered every question we had and very polite. And Taj behind the desk help us with the finance and very helpful walk us through everything.

Went to Purchase Living room Furniture Manager and the sales rep helped me to get a good deal, nice costumer service.

Went to buy a new living room set, dining room set, and a few miscellaneous pieces. After wasting 3 hours because the sales "rep" Liliana kept jumping from customer to customer, we left without making the purchase. She couldn't come up with delivery times, botched the total 3 times, and finally told us to wait a minute-she was going to get the manager to help her. 20 minutes go by and I go looking for her. She is with another customer at the opposite end of the store. I go speak to the manager "Tom" and told him the situation and that I will be leaving without making the $6,000 purchase and he just said, "OK, no problem" as did she when I told her the same on the way out. HORRIBLE customer service and no way to keep your customers. I purchased 4 bedrooms of furniture about 15 months ago. We received phenomenal customer service. When we went back yesterday, we found that things have changed drastically at this location. I'm going to write to the corporate office about this experience. They need changes at this location!!!

I was shopping for a White Leather Sofa Bed and had already been to several other furniture stores with no luck.
I walked into your store and was immediately greeted by your salesman. Once I discribed the white leather sofa bed I wanted, not only was he helpful, polite and charming, but he showed me the White Leather Sofa Bed I wanted and I Fell In Love...Thank You Ashley...It looks Beautiful in my living room!