Artiste Jewelers

I was in yesterday and met the owner Guldeep. Nice place for getting your watch fixed . Mr Rolex has been fixe by Rolex several times. They charged 30% less and the watch came back better than new. All polished up. Very nice atmosphere and pleasant to deal with. (A/c was a little too cold for my liking). But all in all great service. I will come again

This is the WORST jewelry store on every level: repairs, prices and customer service. I have had 4 items repaired there over the years and each time I had a horrible experience. I kept going back because it was convenient. However, after my last experience I will never go back there. First, the customer service is horrible. They are rude, and very slow to assist you. Moreover, on the one occasion I had to bring something back in because the repair was not done correctly, they gave me a horrible attitude and made me wait several days for something that they previously told me could be done immediately. Another time, my repaired item (a ring) cracked and I was told that it was probably from wear and tear not because the work they performed on it. Second, there prices are outrageously high and inconsistent. Within a three week span, I was given two different prices by different employees for the same type of work. I decided to go to another jeweler in the area and that jeweler was 20 percent cheaper than the lower of the two prices I was given at Artiste for the same repair. Third, as stated above, the repairs done by the jeweler are not good as I have had problems with items repaired there. Finally, they are extremely slow at making repairs and do not meet deadlines that they set for themselves. I actually would give them no stars.