Arirang Hibachi Steakhouse & Sushi Bar

Went there on a busy night and the owner gave us 2 free orders from the appetizer section. Very professional about the delay to out reservation.

I've invited our friends for dinner that traveled from another country and to say that it was simply embarrassing and disappointing to invite ppl to a place that has bellow par service and food would be an understatement !
Pros:
It was finally renovated after years of much needed update!

Cons:
Everything else!
Service was terrible!
Drinks that we ordered including mineral water and beer were just brought to us with out glasses and it took another 25 minutes to bring glasses ...
The chef was overworked and not entertainingf at all ..he didn't preform the usual routine expected from a hibachi restaurant chef and instead did 2 "tricks " with rice and called it a day!
The birthday part where everyone sings and takes a picture was the saddest thing I've ever seen ...I was just embarrassed that I took ppl to this place...
After a below par and messy service we were ready to move on to a desert But it took over 25 minutes to clean the table and another 20 to bring desert !!!
Clearly the expansion of this facility was not properly executed staff wise ...all the waiters were frustrated running from table to table forgetting stuff and nearly breathing,it was just a night mare for me all around! And I ended up being subjected to a mandatory 15% for a terrible job!
I used to go here for often for many years (prior to renovation)
It was NEVER this bad!

Good food great service. Kids eat free Monday and tuseday

Had a impromptu date night, on a Tuesday, with the hubby. Decided to go there because it was a weekday, 8:30 and didn't expect a long wait. Well I was sure wrong. Waiting was not the issue. They told me 25 minutes. The issue is this; as we are waiting at the bar we see two other parties enter, give their names, and go to the bar. Within minutes, they are seated. What the ? After waiting for 25 minutes, I am then told that a table is being cleaned off, and we should be seated shortly. We waited another 15 minutes, a total of 40 minutes , and walked out. At no point did they offer a complimentary drink or anything. And it was 830 when we got there, they close at 10. The staff obviously we're too busy getting ready to close up shop at 9 to tend to the customers waiting. Will take the trip over the bridge the next time for hibachi.

BE WARNED...this was the worst restaurant experience we have ever had. The waiter was awful and rude. After we ordered a person in our party (a young girl) asked to add something. She was told No, you cannot order after we take the menus. The waiter was rushing too much that he would not listen. We had food restrictions we needed to say. I complained to the manager which did NOTHING! In fact he was just as rude. I will not even go into the way they treat there staff....

After our $350 bill we were told that we must pay the 18% tip because of our party size....so, basically you have to pay for terrible service and they know it. I have been to the one in Bay Ridge and it was much better. This place is shady and that is putting it mildly...never ever again!!!!