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Reviews to Aquarium Paradise
First off, I walked into this store and I explained to the employee I had a algae outbreak in my fish tank. I explained I had just cleaned out the tank, switched filters, and two weeks later more algae. So i asked him for algae fish. He explained this would most certainly fix problem. Which of course they ate all the algae in a day ! BUT what he failed to mention is that algae fish are aggressive ! I explained to the man that I had non aggressive small tropical fish. Not once did he mention it would be an issue. The fish were 5 for 12.99. At first only wanted to purchase two once he told me the price again i was convinced to buy all, hey the more the merrier i thought ! Well sadly I woke up and these mean fish killed all my other fish!! If your going to work in a Fish store you should be a little more educated in your field instead of trying to make more money on some one who is not familiar with all these types of fish. " what kind of fish do your currently have " is defiantly a question that should be asked before you gave me fish spawned from Satan. Never will use this store again.
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This place was the best aquatic pet store I have ever been too, they had great rare exotic fish fresh water and salt water. The staff was awesome, super helpful!!! I will only buy my fish from here from now on!!
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Decent store. Nothing special. Not much of a selection unless you are into piranhas or stingrays. I asked one of the sales girls if they had brine shrimp eggs and she had no idea what I was talking about. So she asked another employee and he said no. 5 minutes later I found them hanging on the wall next to the fish food. I live 5 minutes from this place. Otherwise I would never go here.
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The worst customer service ever, sold us a sick fish would not exchange for a healthy one.. have brought several fish before we are regular customer... had the fish for only 2 days... Matt "manager" was nothing but rude and disrespectful very arrogant young man... will never buy from them again so sad but wouldn't recommend for anyone to buy from there..
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Decent place to buy fish, a good selection but the staff is not very helpful and misinformed. I went in there to look for some Otto catfish for my 10gal betta tank and the guy working there didn't know what I was talking about. After he consulted another staff he found out they dontnhave any. At this point he started recommending other fish that were all highly inappropriate at one point even suggesting a red tail catfish as a tankmate saying they don't get very big and suggested I put aggressive fish in with my betta since he is aggressive as well. I actually started laughing. Red tail catfish grow to over 4ft and min req 1000 gallons at full size. When i told him that he refuted my statement. I know he was just trying to help, but I found this quite disturbing as some people who might be looking for fish and not too educated on the subject might take his advice and purchase something highly inappropriate for their tank. Do your research before buying any fish. just because people work at a petshop, doesn't make them experts. Another experience was when I was looking for a fluval spec vv, I kept calling them and asking if they had them in stock and they would tell me days when the shipment would be coming in, I continued to call on those days and they said they would take my info and call me when they got it, weeks later and no call and I just bought it from Petco instead.
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