Rate and write a Review for American Way Plumbing, Heating & Air Conditioning
Reviews to American Way Plumbing, Heating & Air Conditioning
The plumbers came on time. The installation of AC was awesome, prompt and neatly done. Gave me some tips to prevent some issues to happen. The price they gave was reasonable. I highly recommend their service!
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I'm very happy with the service I received. The were able to get a plumber out within an hour and were very nice and professional.
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AWFUL! Do not use these people! They sent me someone who charged me $475 to fill up my unit with 6lbs of refrigerant. I later found out the 30lb tank is about $500. They charged me about the same for only 6 lbs. A COMPLETE RIP OFF!!!!! .
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M
Reviewed April 8, 2016 14:21
- Excellent #93986
Never wrote a review before but felt compelled to write one for this great company. Highly recommend! Adam who answered the phone was very responsive - had a technician (Mo) at our home in an hour...we called at 8 pm! Mo was very skilled, thorough (took time to talk through the situation - twice) and spotlessly cleaned up after all the work was done. Highly recommend!
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Horrible service!!! I called these guys to come fix my heater because it wasn't blowing heat and the guy comes and cleans something up and makes it work but then 2 weeks later it stopped working again. On another note, they had gave me 30 day warranty on the service if it was to stop working anytime and so I called again and they came back and they charged me the same amount again when they said it's covered in the first repair warranty. So i asked what are they charging me for and he's like oh i did this and that and I'm like i didn't even see you take anything up there so why are you making things up? He had no reply and then he said oh what if I lied to you and said I installed a new part just to take your money! Thats NOT good customer service if they are going to talk back like that. I also called the manager (who I made the appointment with) and he starts making up some other excuse just to take my money. I told him I wasn't going to pay him because he didn't let me know that he was changing another part, so therefore he said he will put it back the way it was and I said OK. And on the other hand, the manager is screaming at me on the phone saying don't ever call us for service. THATS NOT GOOD SERVICE AT ALL! If google had negative rating stars then thats what they deserve. Don't ever hire them because they are just full of lies to rob people.
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