Rate and write a Review for American Transit Insurance Company
Reviews to American Transit Insurance Company
I got rear ended by a taxi. After a few calls someone actually answered. I sent back the paper work and...... nothing. After another few tries someone finally answered and i was able to schedule and appointment with appraiser. He came, took the pictures and silence for a month now. I was really busy and i hoped that someone will contact me, but no. I started to call, i called over ten times at different times and days/ left them messages.... which is pointless because they will NOT call you back. I will have to go there personally later this week as i see no other option. Accident happened on June 30, today is Aug 30!!!! it took me one month to schedule with appraiser....
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terrible company . seems they dont exist in reality . no one ever answer questions dont respond to left messages . if u occasionally do get an answer their answers are not clear and just send u to next extention of their company that doesnt answer again . should b
e investigated and shut down .
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Let me tell you about me now...
Accident happened late march from a careless UBER driver. He was cutting thru parking lot lanes and run into me.
It has been about 6 months now and they got all the paperwork they need and they wont send the check. I have been dealing with Kathrine Ortiz EXT: 457 and she has not been picking up for at least 2 weeks now. I am calling get literally every 2 hours and send 2 emails each day. We have settled on 2,800 dollars.
I am not sure what to do....
UPDATE (6-months post accident): Ok so I went to their office in Brooklyn and they paid after 2 visits. The first visit they told me to come back again the next day which I did and got the check. Such bad people and company thought...
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