Amelia's Bridal

she was awesome and accommodating and knows to give you what you really want, she did my daughter's dress and we were super pleased with the outcome.
thank you for making my daughter happy

I enjoyed every minute ... customer service was excellent. I would recommend to everyone who wants time and,attention. I truly felt like a bride

I tried to give them the benefit of the doubt & ignore the horrid reviews the establishment has on google, but I should've listened.

I have 6 bridesmaids, a flower girl & my bridal gown to purchase still. I had researched bridesmaids gowns first & flower girl dresses & saw that Amelia's carried the designers I was looking for. As a diligent shopper I called the store to see if they had any of the bridesmaids gowns on hand so I may see them in person (knowing they are samples & won't be the right size or colors). I called & spoke to some individual. I gave her the numbers for the bridesmaids gowns & they had 3 out of 5. I was thrilled as they had the 1 I was almost certain I wanted to choose, BUT wanted to make sure I liked it as much in person. As for the flower girl dress they didn't have the exact dress I had wanted for my niece BUT they had some from that designer so I could have my niece try them on for sizing. I make an appointment tell my bridesmaids & we are set.

3 weeks go by & it is now the day of my appointment. I live about 45 minutes from this store but it is the most convenient for all of my bridesmaids & the flower girl. I travel the 45 minutes down to the store to meet my sister(bridesmaid), my friend (bridesmaid), my cousin (bridesmaid), my niece (flower girl, 4 yrs old) & my nephew (ringer bearer, 18 months) to look at the dresses.

I walk inside speak to an individual. She looks up my name and then a minute later informs me that they sold one of the samples that I had requested to see. NO APOLOGY! She showed me 1 dress she had and it was not the 1 I really wanted to see, but an alternate that I had chosen in the event that the first one was NOT what it appeared on the website. When I asked about the 3rd dress they had told me they had, she told me she could not read the other individual's handwriting. I gave her the 3rd bridesmaid gown number & she ran off for about 4 minutes only to return & tell me they sold that one too. NO APOLOGY again.

My 18 month old nephew walks up & hands me a garment pin he had found. I look on the floor & there are garment pins all over the floor. I inquired who the person was who took down my information that day on the phone & either LIED TO ME or didn't care enough for my business to notify me that the dresses were no longer available to be seen so I wouldn't waste my time & efforts coming down to their apparently unclean & unsafe store. The individual there wouldn't give me the others name.

Not once did I receive an apology for them selling the dresses and not informing me. The appropriate thing would have been for them to notify me prior to my appointment that the dresses were not available so I did not waste my time & effort to come down & look at 1 dress! Not to mention APOLOGIZE for doing it. I believe she just wanted me to pick a different dress because after all of this, she actually had the audacity to ask me if I wanted to try on the ONE dress (out of the 3 they said they had). I said no & walked out.

I WILL NEVER EVER EVER do business with them. The worst customer service ever. They couldn't pay me to buy from them.

I will be posting this review wherever I can. Every social media site, Wedding wire & whatever other websites I can find. My bridesmaids will be doing the same.

Godspeed if you choose to do business with these horrid individuals. I wonder if they moved from Mt Vernon in hopes people wouldn't realize who they are. Shame on them.