Rate and write a Review for Amalgamated Dental Center
Reviews to Amalgamated Dental Center
Worst care ever! Never get to see the same dentist, I think they leave once they catch on to the bad reputation. Keep you waiting and waiting even with an appointment repeatedly! Stay away, if you're smart.
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Terrible experience!!! The place is like a factory. They pack a lot of people in and don't care about quality. They are very rude and unprofessional. The office manager is the worst, and she seems to run the business - not the dentists. They never follow through on approvals or communication with insurance co. I had to make calls to insurance constantly to find out what was going on. I had to correct information they were giving me. They don't do their homework representing the patient. I repeatedly had to call them out for not following through. Instead of acknowledging their mistakes, I was told that I can find another dentist if I don't like it. And that is exactly what I did! They need to lose more business to get it! You don't treat patients like crap. It will come back to hurt you.
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If this place has an owner who cares about their facility, he/she should really consider changing the front desk staff. These people are the first impression when you enter the office, and they are rude and lazy. The one star I gave is ONLY for the orthodontist and dental assistants who are friendly.
When I first went in this office, I was standing at the front window and the girl who was working was texting on her phone. She saw me standing there and I was waiting for her to pass me the sign in sheet and at least greet me properly (that is what she was getting paid for.) She kept on texting and didnt even acknowledge me, and then I finally said "Excuse me, I'm here for an appointment, do I have to sign in?'.
Second- Some of these people are so lazy and rude on the phone. My son needed to make an appointment for adjustment and I asked them if we can come in that day. The girl on the phone said "yea, you can come in today before 4". I drove 40 MINUTES there only to find out the dental assistants were'nt even there. Do these people not pay attention to what patients are saying??
There have been so many other instances where the front desk has angered me. Many times I call them and they just give me an immediate response (without asking for the patient's name, etc). It's like they dont check and just want to take the easy way out.
I would only recommend the ORTHODONTIST, but you have to talk to these rude people before you meet him.
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had a great dental appointment! Me and my children started going here a few months ago and have come to love the staff. great dentist.
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I got the run around a little....and the dr missed a week of work(understandable due to family issues),so there was 16 people set for 1 pm the weekend he did get back ...needless to say that was a mess..... HOWEVER....... the oral surgeon sedated me, pulled the 6 teeth i needed pulled. He by far was the best I have had dealings with. Healing time, was quicker ,pain meds werent needed nearly as much as normal extractions before him.
The office staff can be rude at times,if thats due to over booking at the time,considering the other reviews i don't know. I am currently trying to reach them ,as I need more done. Will see if i get a call back or not (that was another issue I had with office staff ...not returning calls ) ..
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