All-Ways Travel (Egea Kail), Paramus NJ is terrible!
This is one of the most frustrating companies to deal with. They never do what they say they will or call you back as promised. You have to call everyday and catch the boss by accident.
They were supposed to process a simple refund after I was medically excused and unfit to fly with all supporting documents. They never notified the airline despite my advance notice. They told me for months my refund was being processed. Nine months later, no refund, no return calls, no return e-mails, nothing. They made a $125 commission and I'm out $6K on an international business class ticket I couldn't use.
I told them that I would post my experience if they continued to just ignore me. Apparently they don't care. Buyers and flyers beware. Avoid All-Ways travel at all costs!