Rate and write a Review for All Jersey Animal & Pest Control
Reviews to All Jersey Animal & Pest Control
I would consider never using this company again.. Almost any person in the business can come and spray what is necessary for treatment but not every business can demonstrate good customer service, and this place DOES NOT!!!
Were supposed to call to confirm treatment and price prior to service, never did. But certainly didn't forget to call multiple times within minutes of each other for payment. Left abrupt messages, not leaving a call back number. Trying to discuss the issue and the man told others in the business when I could hear that I was giving him a hard time. After the man on the phone bragged of his impeccable customer service skills he hung up the phone as we were mid discussion. I don't see that as good customer service at all. !!!
Oh wait, it gets better. The bill was given with the 3 month warrantee at the sixth month price. When I called to find out what the story was, I was called a f**in deadbeat and screamed at so loud and in such an incontrollable manner and hung up on again... Horrible Horrible Horrible!!!
Oh my God... not only does this company have awful service they also put unauthorized charges on a credit card that was provided for a previous service!!! Never authorized the transaction, I sent them a check for the service so they were paid!!! They cashed the check. Didn't issue the credit back correctly either. Awful Awful Awful!!!!!!
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These guys came out and took advantage of us after we had a pest issue. They left poison after we said we had pets. They never cam back to finalize the project and we had to handle the issue ourselves. Wen we called for a follow up they were nasty to us. Very bad service and people to deal with.
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These guys are a complete scam. Had them come out to get rid of a groundhog. They brought a trap and some cabbage, threw the cabbage in the trap and set down the trap in my backyard and that was it. Did not call me to follow up, didn't come to rebait the trap, and I had to let out several smaller animals on my own and rebait it severals times on my own dime.....about a month later I get a racoon trapped in there. I asked if they could come out and they tell me that they will come and pick up the trap and reset it "1 more time". So I ask, what happens if you don't catch it after this "one more time". With each breathe he is raising his voice and then he tells me that they don't guarantee catching anything. Meanwhile, I paid 200 bucks for basically nothing.This guy also tells me that according to him they caught an animal and they have to come back to pick it and "this is what I paid for". Meanwhile the jerk on the phone is screaming at me at this point(great people skills) - don't use them they are completely and utterly useless!
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