Rate and write a Review for Alexus Steakhouse & Tavern
Reviews to Alexus Steakhouse & Tavern
Very casual. Part sports bar, so it's sort of loud. My daughter and I got the Filet Mignon; it was OK, maybe a C+. My wife got the ribeye, which was much better. I was inclined to give 2 stars, but the service was very good.
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Absolutely the WORST dinner we ever had!! Waldorf salad - chicken was days old; no cranberries, walnuts and the cheese was less than the size of a dime. Service was terrible. Server said there was nothing she could do about it!! ARE YOU KIDDING ME!!! Needless to say, even though I did not want to tip her, I did give her $3.00 on a $50.00 check. Going there close to 20 years. Never again! Food quality and service are in the top 2 worst restaurants I have ever had the displeasure dining at.
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The Waldorf Salad the chicken was days old and hard. Salad didn't all the ingredients when I told my server Rosanne she didn't do nothing about it. This was an expensive for our family. I hope everyone reads this before they decide to go there.
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A very pleasant and clean family atmosphere with a sports bar for the adults. We had very polite, prompt service on both nights that we visited. The food was much better than we expected! The lobster bisque was scrumptious! Thick, creamy, loaded with chunks of lobster meat and served in a fresh-baked bread bowl. My pasta dinner was perfectly cooked with a delightful home-cooked-tasting sauce. My husband's steak was cooked exactly right, juicy, and tender. We brought our desserts back to our hotel room and enjoyed the chocolate lava cake and pina colada cake later that night. Also very good! I really enjoyed both nights we visited Alexus and plan on visiting again in the future!
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Before I give my opinion, I'll walk you through my experience at Alexus's. After walking through the doors, I felt like I was in hill billy hell but my friend said give it a chance. I wanted to try out a new steak house and found this location on my GPS but what I should have done prior to visiting this God forsaken place was review these reviews. The young lady who greeted us was fairly nice and asked if we would like a booth. I said yes, thank you that would be great. Gregg (6268) was our server and in all my years going out to eat, he is the worst server ever. His demeanor was that of someone who did not care to serve people like me and my friend. When he came back with our drinks, he said that he had forgotten which drink was mine and which was my friends. Who does that? After we tested to see which drink was ours, my friend asked if he can have a coke but Gregg said they didn’t have coke. What establishment does not have coke? At this point, I knew we were dealing with a jerk. Before and after placing our entrée orders, he never checked on us. I watched him and how he interacted with other guests. With them, he was pleasant and eager to serve. So I was done, we asked if we can have our food to go. But they brought our food out on plates anyway. We asked Gregg for the carry outs and we will place our own food in the containers. I didn’t want him to do anything to our food. (You figure it out) He practically through the containers at us. My friend asked if we can have some utensils to place our food in the containers. I guess we were suppose to use our hands. Then, he throws two unwrapped forks and knives on our table.We paid for our food (without a tip of course) and got the hell out of there. We didn’t even receive a thank you or a goodnight from the two chicks at the front desk. I normally don’t write reviews but this was a no- brainier, I felt that I needed to. I GIVE ALEXUS STEAK HOUSE AND TAVERN, NOT ONE DAMN STAR. There are other establishments that are far better and pleasant, THANK GOD. And as for Gregg, our server, next time wear your white sheet with the eye holes cut out.
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