Rate and write a Review for Aldo's Cucina Italian Restaurant
Reviews to Aldo's Cucina Italian Restaurant
Jefgg
Reviewed January 15, 2016 00:50
- Average #4195
The food and service are good. But this place is seriously overpriced. They might charge more because it is BYOB. How is the atmosphere? It is located in a strip mall.
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Having gone to Aldo's Cucina a few times prior and having a decent experience, I thought it would be a great place to celebrate my husband's birthday with our family. We arrived on time, with our birthday cake, for our 5:30 reservation for 8 people. As expected, the restaurant was busy regardless we were able to order promptly. The wait time for our food was a bit longer than usual, however, that's expected on a busy Sunday evening. Unfortunately our dining experience and my husband's birthday dinner took a turn for the worse.
Waiting 40 minutes between appetizer and entrées was not so bad compared to the way my family was treated after asking to take back our our cold food. Our waiter not only gave us an attitude along with excuses but again brought us out more cold food.
We asked to speak to the manager/owner hoping to explain what we were experiencing. When he arrived it was to our surprise he was holding the birthday cake we brought. Our confusion was quickly cleared up once he dropped the cake on our table (in front of my children) and told us "if you're unhappy with our restaurant feel free to go somewhere else."
We tried to defuse the situation by explaining we were not upset with the wait time but the cold food and poor service. The owner shrugged his shoulders and said "I've been in this business for 20 years we are busy what more can you ask me to do?"
In addition to offering no solution other than reheating our food, the owner proceeded to roll his eyes at me dismissing us once again. Embarrassed, hungry and disappointed in a local restaurant, we left.
Clearly the owner not only showed a lack of respect and concern but was willing to dismiss his customers rather then find a solution to problem while being respectful to his patrons.
We will never eat or order from Aldo's again and I advise you to think twice before doing so yourself.
Thank you Aldo's Cucina for ruining my husband's 40th birthday dinner celebration.
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Two brothers own it, one being the chef and the other the Maitre d. Maitre d is arrogant and downright rude. Gave it numerous chances....will not go back!!!!
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Was extremely disappointed in my most recent visit to Aldo's. My family and I have been regulars for years. We were taking my wife out for her birthday and chose Aldo's because of the good food, friendly atmosphere, and close proximity to home given we having a 6 month old son, with a happy disposition. This would be our 6th time out to dinner, with no previous issues. Upon arriving Aldo, the owner and front of house manager, said we could not have the stroller inside the restaurant and would have to use their old fashioned wooden high chair. The problem being our son cannot sit up on his own. He explained we could turn the high chair over and it would accommodate his carrier. Seeing no other choice we tried this. The high chair rocked and was not secure. We had to keep our son strapped in his carrier and one hand on the high chair at all times. Needless to say our son did get cranky, and not being able to gently roll him each family member had to take turns walking with him during the meal, as to avoid disurbing others who were out for dinner. This was the first time we experienced a restaurant that was unwilling to accommodate a stroller. Unfortunately Aldo's is not an infant friendly restaurant and our family will not return.
All that said, our waiter was someone we have had many times before and was great and everyone enjoyed the meal they had order. It is a shame Aldo seems to have become less friendly over the years, perhaps the larger restaurant is just too much.
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My family went there for a large group dinner after my brother in law's funeral and we all felt it was excellent. They were able to accommodate our party of 15 quite easily and professionally. Our waiter James was attentive and his team of servers did a great job. Quality of the food was excellent indeed and I highly recommend the mushroom soup as an appetizer along with the crab/stuffed mushrooms.. Holy Wow! Beautiful restaurant but the tile floors and voices weren't a great mix for a "quite evening" affair.. pretty loud all around, but the food and service made up for it. Bravi tutti to the staff and owner for a fabulous meal and experience all around.
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