Today I called the Woodbury Office to try and speak to a doctor re my husband. He was prescribed Endocet for his pain and has been nauseous and vomiting. I wanted to get something to help with the nauseous condition. Was told his primary care doctor and his oncologist were not in and would
have to take him to the Hicksville Urgent care and see a doctor there. The man can hardly walk and I would have to drag him out on this snowy, cold, icy day because no one was in the office. No on- call doctor covering. Since Advantage Care Physicians took over the HIP centers the phone system
is the worst. Before we were able to talk to someone in the center but now you have to talk to someone first (where they are based is beyond me) and they will forward an email to the center and hopefully you would hear from them . Doesn't happen. Before they always had an on-call doctor covering. My husband has been with HIP for over 20 years but now the place is going downhill. It's all about profits $$$$$. Not care of the patient.. .
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