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Reviews to Advanced Vision Care
I had an absolutely HORRIBLE experience when visiting Michael Kakzanov. I went here out of convenience and urgency, since I have really poor vision and had broken my glasses. When looking for a frame, Michael Kakzanov told me they were offering $200 off of any pair of designer frames. I chose a pair, and when he told me the total price, I mentioned that he had not taken the $200 off. He pointed to a number on the paper and said that he applied the discount and attempted to brush me off. I realized that the $200 he was claiming to be a "promotion" was actually the $200 deductible provided to be BY MY INSURANCE. That $200 was NOT an offer that he was giving to me "as a friend," nor was he "hooking me up" as he had liked to claim. That is the $200 I have EARNED. He tried to use this tactic to get me to choose a more expensive frame, and in doing so, he LIED to my face. I confronted him about this, and he did not follow through with his word, and instead mentioned that he barely profits off of my insurance to begin with. Firstly, that is not my problem, and secondly, no business person would ever choose to accept an insurance that is not profitable. Overall, his behaviors were TOTALLY unethical, and I was forced to get glasses through him anyway, because my insurance requires me to get my lenses where I get my examination. He knew this, so he did not care about how unethical his actions were, because he knew he would have my business regardless. Totally unethical and needless to say, I will never visit this office again
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This doctor could not confidently give a diagnosis for a routine eye exam. Referred us to an Opthamologist that was out of network and the Opthamologist wouldn't allow an appointment unless there was a medical reason. After my insurance company called Dr. Kakzanov to confirm he wouldn't bill the insurance, he went ahead and filed a claim 1 month later saying that he had performed a medical procedure. So untrue. He lied and is incompetent. Won't return phone calls either. I hope his business folds soon as do most business that I've seen come and go over the years in that location with owners that don't know how to run a business. Will gladly spread the word around the neighborhood to avoid Advanced Vision at all costs.
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Great store with professional service. Great selection as well.
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This is a great out of the ways eye examination and glasses store. I was able to make a next day appointment, and had received very respectable service. They have a great selection of glasses there, and the staff had patiently taken the time to help me pick out new frames. I even got my new prescription in less than a week.
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A Google User
Reviewed August 14, 2010 20:51
- Excellent #67486
I knew my vision was off and I needed to get an eye exam. A friend recommened this place called "Advanced Vision Care" and I called to make an appointment. The doctor who examined me, Dr. Michael Kakzanov, was really friendly. The exam was quick and the staff was very patient with me when I was choosing frames. Their selection was great and there were so many different options. I ended up getting Versace frames at an amazing price. I couldnt believe how great the service and prices were!!
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