Rate and write a Review for Advanced Dermatology - Center for Laser & Cosmetic Surgery
Reviews to Advanced Dermatology - Center for Laser & Cosmetic Surgery
If you see any good review I promise you it's their employees there all Devils rude and evil
The worst company ever they just want your money they will kill you for it
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Like a lot of the other reviews here, the staff is just not a welcoming group. My first visit wasn't too bad. I actually feel like my wait time wasn't very long and the doctor I saw (Kaleroy Papantoniou) was very nice and informative. My second visit was not the same. It could be attributed to the place being busy, but I didn't find the staff to be all that helpful and welcoming. The doctor I saw on my second visit (Christopher Byrne) was very pushy and it felt like the whole visit was being rushed. He also pushed me away from my regular pharmacy to go elsewhere that I'm guessing he's probably getting a kickback from. Not very cool and the result of that was my Rx's taking way longer to get (I still haven't gotten them and have taken my business elsewhere).
That's just the in-office visits.
Calling this office is even worse. I've called many times only to be put on hold for 10+ minutes. I've called many times only to hear the person pick up the phone and hang up. I've left messages that were unanswered (even ones to ask about why I couldn't send my Rx's to a different pharmacy). When you finally get through they just forward you to an automated system (the one that you tried first before realizing that your messages in that system doesn't get through to anyone).
I usually do my research pretty thoroughly before choosing a service and yelp or google were not one of the places I looked before choosing this office. Other review sites seemed to have given them a 3/4 or 4/5 stars, but yelp or google is where I should've looked first. In this case I chose convenience over actual quality of service since this office was very conveniently located for me, but never again will I patronize this place.
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Had an appointment for a simple freezing of a plantar wart. The woman who checked me in told me there would be no wait! Great! If it were true. After being placed in a room to wait for an hour, I started to wonder if anyone was coming. As I walked to the desk to ask if I would be seen soon, I see a doctor chatting away about her weekend to another doctor. The desk staff apologize for my wait and assure me I wasn't forgotten. As soon as I get back to my room, boom! in walks my doctor- the one who had been sitting in her office having a lovely time while I waited an hour for a 10 second procedure. On top of it all, Dr. Suzanne Friedler was with me for under 60 seconds, and was extremely rude.
Who wants a doctor with zero respect for their patients? Not me. And I'm sure not you either.
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I recently had my annual skin checkup with Dr. Troccoli, which was a very positive experience. I was taken before my appointment time and Dr. Troccoli was very thorough. I had a biopsy on my neck, which was nearly painless! :) i have recommended friends to Dr.Troccoli and will continue to as it is hard to find a doctor with such a caring and genuine demeanor.
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I have been a patient from Dr. Fox for many years. He is a great professional and have a very nice personality. His staff is very efficient.
Appointments are easily obtained and waiting room time is short. I have recommended him to many friends and they were all happy with his care handling.
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