Action Car Rental

Very disappointing! I was relieved I was not driving to a wedding or other affair. The vehicle was a 2014 with scratches and dents in the bumpers and one wheel well. It was located in a remote area that was not indicated on the reservation.

Now this is a car rental company. None of that 'big corporate' nonsense like you find at Alamo, Budget, Enterprise etc. Call up, show up, present your debit or credit card and a valid drivers license and you're ready to drive. You get a human voice on the phone when you call, not a 20 minute lesson in phone tree navigation. I live in the Essex County area and I made a last minute decision and needed a car fast. I don't ever rent cars so as a first time customer I got such a hassle from these big corporate rental places. It's like trying to get a 6 points of ID verification for the DMV when you call these corporate chain shops. Action was straight to business. Got a drivers license? Got a debit card? Here's your keys, sir. The woman, Tonya, at the hotel in Newark knew her stuff and is a very helpful, polite and detailed person.
Nice clean, new car. Top shelf service and simple. I will use again.

They offered the best prices around EWR.
Customer service was excellent. The lady behind the counter was super helpful. She called my credit card company to verify if the insurance was covered . She explained clearly the charges and deposit hold on the card. She was really patient when I dealt with my credit card company for some issue with the card.
The car was great. I rented Ford Focus; it wasn't the latest model and had around 50K on it. But it drove well and solved my purpose. I wish it were more clean. Overall service - A. Will definitely return.

I used their service several times in the past. They always had top of the line exotic vehicles at great rates. It is affordable to rent even the latest models of Mercedes and BMW. The cars were very clean and in brand new condition. Last time i arrived in Newark Airport and there was waiting brand new BMW X6 for me! The feeling was unbelievable and it did not hurt my wallet!!!

I found this new car rental place inside the sheraton hotel next to Newark airport. The rates were much better than the big names that I am used to. The service and price were great. I would definitely use them again when I fly in to Newark.