Acacia Spa

Good massages at a great price. This place is not fancy but that's fine with me. I need a strong, athletic massage and they are up to the task.

I went there and love it !!! My mom not so much she said her the person who did the massage was unexperienced mine in the other hand loved it ! Her name is grace or gracy

One of the most painful massages of my life. My male masseuse kept pressing on certain pressure points on my back and it was painful to bare. I had made discomfort sounds and mentioned my discomfort but it was ignored to my dismay. Most awkward massage I've ever had. I could also hear the male customer next door breathing as he got his massage, so relaxing huh. On top of that My massage cost about 55 dollars for one hour and when I gave a $5 tip in advance she mentioned (the receptionist) it was too low and that $10 would be good. I could not believe the audacity but I paid up. Overall I would never go back to this place. Beware.

I've been here about 15 times in the last 2 years. I always walk away thinking THAT was the best one - that's why I keep coming back! I rotate between masseuses both men and woman. Yes they might talk on the hallway or even switch masseuses but they are clean, respectful, knowledgeable and they listen to your requests. See you soon Acacia ! My favorites are Mandy and Jerry.

These are the reasons why I will NEVER GO BACK to Acacia Spa again:
1. On both my visits, the Reception/Waiting Area had an odd smell which I cannot describe. Luckily, the Private rooms did not smell.
2. I didn't have to wait too long in the Waiting Area before I was escorted to my Private Room. When you are lead to a Private Room, I would expect it's because my Masseuse is ready for me but I just lied there for 10 whole minutes before anyone came to acknowledge me! (I was wearing my watch so I know)
3. In the hallway, the employees talk very loudly amongst themselves so from time to time, my "relaxing" time would be interrupted. Someone even came into my Private Room during my massage so again, that interrupted my "relaxing" time.
4. My masseuse ran out of lotion so for the last 10-15 mins, it was a dry skin-on-skin massage which was not very enjoyable.
5. Perhaps for the very reason described in Point #4, she cut my massage short by 7 mins (I looked at my watch when she started the massage so I know).
6. After I paid, the Receptionist assumed I didn't speak Mandarin and said to my Masseuse "I charged her $60 because it was her first visit." Firstly, it wasn't my first visit and how would Acacia Spa even know, given that my first visit had a different Receptionist and it was for a different Service! Secondly, since when is the Fee based on number of visits?! If anything, first visits are cheaper to entice customers to return!

Some important Background Info:
I read amazing reviews when they were located at 140 Fulton St. When I got to that location, I saw a sign advising that they had moved to 108 Greenwich St, so proceeded to walk there, not realizing it was the place where I had previously got a Swedish Massage (which I would rate 3/10). Given that I was there already, that's when I decided I would give them a second chance with a Foot Massage (which I would rate 4/10).

The place is run by a group of unprofessionals who don't have a clue about "Service" and what a One Hour Foot Massage for $60 should entail. Just because you have moved to a nicer location does not mean you can AUTOMATICALLY charge higher prices - your Service should match your fee!